What do you mean by Commercial Hotels?
Let’s talk about “COMMERCIAL HOTELS”
In this blog, lets talk in detail about commercial hotels. The name "Commercial" says it all. It is usually a hotel where activities are carried out at a faster pace. There is always fast movement for hotel guests in commercial hotels. This article throws light on commercial hotels and its related activities.
The following are the contents of the blog,
- What is a commercial hotel?
- Customers of a commercial hotel
- Why do customers choose commercial hotels?
- Amenities at a commercial hotel
- Add-on services for a commercial hotel
- About HotelDesk
What is a commercial hotel?
A commercial hotel (or) downtown hotel is one which is located in the heart of the city to cater to the needs of urban customers. These are hotels, where stay is expensive and suitable for fast-moving customers. The duration of stay is short, ranging from one day to seven days. A commercial hotel can definitely be good choice for fast-moving customers.
Customers of a commercial hotel
These are the kind of customers who visit a commercial hotel,
Business Customers: These are customers who arrive at the hotel for professional purposes. These can include attending conferences, top management meetings, business proposals etc. These customers mainly prefer amenities that serve their professional and personal needs. These are vital customers for commercial hotels as they contribute to larger revenues of the hospitality firm.
Gen Z: Gen Z, customers are those who are born after 1995, who look for accommodation in cities for shorter durations. The current generation of customers who are moving towards large amount of urbanization, look for these kinds of hotels to satisfy their needs.
In addition, there are families who visit commercial hotels for their stay purposes.
Why do customers choose commercial hotels?
Customers choose commercial hotels for the following reasons,
- Work- Business customers come here for attending conferences, meetings, and other reasons related to business.
- Vacation- Customers who travel to new places make use of these facilities to have a loo at places while having a comfortable stay.
- Access to city- Customers also choose these kinds of hotels to be reachable to facilities available in urban areas.
- Attending events- Customers choose commercial hotels for attending specific events
Commercial hotel is located in the heart of the city.
Amenities at a commercial hotel
- Complimentary newspaper
- Free Wi-Fi
- 24/7 Customer Service
- Air conditioning
- TV
- Car rental
- Airport Pickup
- Restaurants
Add-on services for a commercial hotel
Add-on services at commercial hotels are optional, but when included, can add high value to customers. Add-ons at commercial hotels are given by,
- Conference rooms
- Business centres
- Health club
- Swimming pool
- Concierge
How can HotelDeskPMS serve Commercial Hotels?
Hello hotel owners! HotelDeskPMS, a flagship product from CIAR Software Solutions, has found its way in numerous hotels, ensuring high profitability and customer satisfaction. The success of HotelDeskPMS, lies in its customers. They are happy customers, who in fact, promote the product to their partners in the same business. Thus, HotelDeskPMS has been the preferred product by many firms in the hospitality industry. The highlight here is, its success has been through word-of-mouth, without going for massive ad campaigns! If you want to know more on what we offer, click here.
Here are some features that make HotelDeskPMS inevitable for commercial hotels,
- Front office, to facilitate seamless check-in and check-out for customers.
- Cashiering, for tracking the cash flow throughout the hotel.
- Dynamic pricing, to help hotels identify the right prices for their customers.
- Guest History, to have past customer data.
- Housekeeping, to provide hotels with accurate control over housekeeping activities.
- Laundry Management, to accurately track flow clothing during laundry.
- Email & SMS, for automatic generation of messages to customers and hotels.
- Online booking Engine, to help customers with room reservation options remotely.
- OTA/ Channel Integration, to help Online Travel Agencies to be a bridge between hotels and customers.
- Resto/Bar Integration, to facilitate hotels to seamlessly integrate bar and restaurant.
- Key Card Integration, eliminating the use of keys for unlocking rooms.
- Guest Wi-Fi, to provide hotels with control over Wi-Fi to guests.
- Tally Integration, for hassle-free payment facilities.
You can also see our additional services here.
So, with the ERP software, HotelDeskPMS, awaiting you with its brilliant features, why wait? Make a call, get your hotel automated, woo your customers and make rocketing profits!
Making sure that this blog can be an eye-opener to many hotel owners and managers reading it now.
Wishing you a successful business!
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